English: Call us
Call us: 410
English: Opening hours
Opening Hours: 07:00 am - 19:00 pm
English: Opening days
Opening Days: Seven days per week

Awaaz Afghanistan

Welcome to Awaaz Afghanistan, a humanitarian helpline connecting Afghans (IDPs, returnees) and refugees affected by conflict and natural disaster with information on assistance. We are a toll-free, confidential hotline that anyone with access to a mobile phone in Afghanistan can call for free to access information on and register feedback about the humanitarian response.

Open seven days a week | Female and male agents available | Agents speak Dari, Pashto, Urdu, English, and more.

Stay connected, engaged and informed.

Call us for free now on 410

Communication saves lives.

Want to know more about the project? Download our project brief here.

30 September 2020:

Holding humanitarian service providers accountable. Read more

30 June 2019:

Afghanistan humanitarian hotline celebrates first anniversary. Read More

09 April 2019:

Humanitarian hotline handles over 50,00 calls from Afghans in need of assistance. Read More

18 September 2018:

United Nations opens humanitarian call centre in Afghanistan. Read More


Awaaz Afghanistan Dashboard

Are you experiencing issues accessing our interactive dashboard? Download a static version here

COVID-19 Dashboard

For more information, please download tailored dataset of cases related to COVID-19 Download a COVID-19 tailored dataset

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    Opening Days:

    Seven days per week

    Opening Hours:

    07:00 am – 19:00 pm

    Implemented by:
    On behalf of:
    Awaaz Afghanistan | Awaaz afghanistan