We handled 147,167 calls in last one year
During the last one year, on average bases, we receive 7,359 calls on monthly basis, we had 91% first call resolution rate.
During the last one year, We referred 6,618 cases to 184 organizations, we exchanged 17,072 calls/message between our partners and callers to communicate and resolve the cases
693k+
Calls
21k+
Referrals
261
MoUs
99%
Caller Satisfaction