We handled 153,413 calls in last one year
During the last one year, on average bases, we receive 9,024 calls on monthly basis, we had 92% first call resolution rate.
During the last one year, We referred 6,388 cases to 174 organizations, we exchanged 15,908 calls/message between our partners and callers to communicate and resolve the cases
646k+
Calls
18k+
Referrals
239
MoUs
99%
Caller Satisfaction