We handled 153,704 calls in last one year
During the last one year, on average bases, we receive 9,606 calls on monthly basis, we had 92% first call resolution rate.
During the last one year, We referred 6,133 cases to 171 organizations, we exchanged 15,358 calls/message between our partners and callers to communicate and resolve the cases
638k+
Calls
18k+
Referrals
237
MoUs
99%
Caller Satisfaction