We handled 152,738 calls in last one year
During the last one year, on average bases, we receive 8,984 calls on monthly basis, we had 91% first call resolution rate.
During the last one year, We referred 6,449 cases to 174 organizations, we exchanged 16,084 calls/message between our partners and callers to communicate and resolve the cases
649k+
Calls
18k+
Referrals
242
MoUs
99%
Caller Satisfaction